In the event of malfunctions or accidents:
If the camera does not work try to replace the batteries, if the problem persists try to call us for a technical consultation, otherwise bring it to us exactly in the conditions in which it is, the less you touch the better, there is nothing worse than the occasional defects. If there was a film or a card do not forget to notify our staff.
If pieces have come out of the camera, take them with it to facilitate our diagnostic work.
If the machine is dirty with sand, make sure the case is clean.
For water damage the first thing to do is to remove the batteries, if it is some splashes of water the machine is probably repairable.
If the machine falls into the water and submerges completely, it is difficult to repair it, we advise you to run to the nearest service center.
In case you have photos with light infiltrations: when you bring the machine to repair, possibly attach negatives or slides with the defect, the photos alone are not enough to identify the problem.